What is a DPS ePlay?
A Dramatists Play Service ePlay is the digital version of the printed Acting Edition. DPS ePlays use the widely supported EPUB format and can be read on your computer, tablet,
or mobile device.
DPS ePlays cannot be printed.
What is Adobe Digital Editions?
Adobe Digital Editions
is free software that allows you to view and manage eBooks
and other digital publications. You can use Adobe Digital Editions to transfer copy-protected ePlays from your personal computer to other computers or devices.
It is NOT the same software as Adobe Reader or Acrobat, which supports only .pdf files.
What is an Adobe ID?
An Adobe ID
is a free membership Adobe uses to secure and personalize your experience with its products
and services. It also locks the ePlay to your account so it cannot be shared with another individual with a different account for copyright protection.
It is separate from your online DPS account. While signing in using your Adobe ID, you must enter the unique email address that you first used when
you started your membership or purchased an Adobe product or service.
Is it easy to read ePlays on my computer?
Yes! But because DPS ePlays are copyright protected, you must have the freely available software, Adobe Digital Editions (not to be confused with Adobe Reader) installed on
your computer, and you must create a free Adobe account.
If you do not already have an Adobe Account, visit Adobe Membership
and create one. This will
provide you with your Adobe ID and password.
Install your free software from the Adobe Digital Editions
website before purchasing
your ePlay. Make sure to keep "Associate .acsm and .epub file types" selected. Note:
Adobe Digital Editions 4 may not be compatible with older versions of Windows, if you
are NOT using Windows 7 or later, please download Adobe Digital Editions 3.
Authorize Adobe Digital Editions with your Adobe ID.
Purchase your ePlay and click the "Download ePlay" button next to the title on your Order Confirmation page.
What devices can I use to read my ePlay?
ePlays may be transferred to supported eReader devices, including the B&N Nook, Sony Reader, Kobo eReader, and many others. ePlays are also compatible with Android tablets
and smartphones, the iPad, iPhone, and other mobile devices through the use of free eReader apps.
Adobe Digital Editions can be used on your computer, laptop, and dedicated reading devices.
for the list of supported devices.
ePlays are not compatible with the Amazon Kindle.
How do I download an ePlay?
Purchase your ePlay(s) from the DPS website
by adding the ePlay(s) to your cart and completing the
checkout process. AFTER you submit your order, you will see a download ePlay button next to each title on the Order Confirmation page.
Click the "Download ePlay" button to receive your URLLink.acsm download link file.
Click the URLLink.acsm file to download and open your ePlay in Adobe Digital Editions. If you do not see the URLLink.acsm file at the bottom of your
screen, check your Downloads folder.
If you close your Order Confirmation page before downloading your ePlay(s), just open your DPS Order Confirmation in your email inbox and click the download link next to the ePlay title.
Can I download my ePlay whenever I choose?
Download links (.acsm files) will only remain valid for fourteen days from date of purchase. Download your eplay as soon as you place your order, and save the file to your computer.
To transfer ePlays to your eReader, Android tablet, smartphone or iOS device, see the appropriate sections.
Can you e-mail the ePlay to me?
You will receive an e-mail confirmation page which includes a download
link to your ePlay. You must open or save the .acsm file (from the Order Confirmation page when you click "Download ePlay") to download your ePlay.
I downloaded my ePlay but lost it/accidentally deleted it, can you send me a new link to download the ePlay again?
No. Once downloaded to your device(s), and associated with your Adobe ID, DPS retains no control and imposes no restrictions (other than prohibiting printing) on the use of your ePlay.
You are free to backup and transfer your DPS ePlays to multiple devices. We recommend storing backups of your DPS ePlays on a flash drive for safekeeping.
How do I view my ePlay on an Android tablet/smartphone or iOS device?
ePlays can be read on Android and iOS (iPad/iPhone) devices with the use of free eReader apps that support Adobe DRM, such as
/ For iOS devices:
Please have the Bluefire Reader app installed before
downloading your ePlay.
How do I view my ePlay on my Nook or other dedicated eReader device?
ePlays can be viewed on B&N Nook/Kobo eReader/Sony Reader and other dedicated reading devices. Please see the Adobe Digital Editions page for their list of
Close Adobe Digital Editions and connect your device to the computer.
Open Adobe Digital Editions. Your device will appear on the left side of the screen within Adobe Digital Editions.
Drag the ePlay to the icon of your eReader device on the left to copy it to the eReader.
Eject the eReader from your computer and unplug the cable. Your ePlay should now appear on your eReader device.
How do I view my ePlay on my Kindle?
DPS ePlays are currently available in the widely suported ePub format. The ePub format is not supported by the Amazon Kindle, although all other devices do support it.
Can I use Adobe Acrobat or Reader to view my ePlay?
No, Adobe Acrobat/Reader cannot read copyrighted electronic publication files. They can only be read with Adobe Digital Edition.
I can't install Adobe Digital Editions, what do I do?
Adobe offers many helpful solutions for troubleshooting their software, please see their help page first:
Adobe Digital Editions Help
Then if you are still unable to install Adobe Digital Editions, feel free to
via e-mail with a detailed description of the problem.
Where are the downloaded ePlay files stored on my computer?
On Windows computers, ePlays are usually located in C:\Documents and Settings\[Your Username]\My Documents\My Digital Editions\Filename.epub.
On Macintosh computers, ePlays are usually located in Documents\Digital Editions\Filename.epub.
I'm getting the error message "Acrobat could not open URLLink.acsm because it is either not a supported file type or because the file has been damaged." What do I do?
The .acsm file type has inadvertently associated with Adobe Acrobat/Reader. If you have Adobe Digital Editions installed, you will need to associate the file
with Adobe Digital Editions.One option is to right-click on the .acsm file and choose "Open with" --> "Choose default program" and
Browse to Adobe Digital Editions. Another option is to drag the .acsm file into Adobe Digital Editions and it should open from there.
I'm getting the error message "Unable to download. Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN." What do I do?
Sometimes web based e-mail providers (such as Hotmail) can corrupt the download link (.acsm file), please contact us
via e-mail with a detailed description of the problem and we will look into the issue.
I'm getting the error message "E_ACT_NOT_READY" or "E_AUTH_NOT_READY." What do I do?
This occurs when the authorization file for Adobe Digital Editions has been damaged. The solution is to deauthorize and reauthorize Adobe Digital Editions.
Please follow the steps below:
Step One: Open Adobe Digital Editions.
Step Two: Press Control+Shift+D (Command+Shift+D in Mac) to deauthorize Adobe Digital Editions.
Step Three: Select "Erase Authorization."
Step Four: Click OK and quit Adobe Digital Editions.
Step Five: Open Adobe Digital Editions and reauthorize.
When downloading my ePlay, I get the error message "Page cannot be displayed or page is unavailable." What do I do?
The error you are receiving indicates that your ISP (Internet Service Provider) has blocked interaction with our Content Server and is keeping us from delivering your ePlay to you.
It is occasionally blocked on public networks (such as school networks). You may ask your network administrator to allow a connection or use another ISP (your home ISP for example) to download your
I've installed and authenticated my Adobe Digital Editions but my ePlay is still not opening in the program.
Please be sure that the version of Adobe Digital Editions you've installed is compatible with your Operating System:
Adobe Digital Editions 4.5
is a new release and may not be compatible with your operating system. Please see your operating system's compatibility with Adobe Digital Editions on their
system requirements page
current version of Adobe Digital Editions does not work for you, install a previous version which is freely available from the
Adobe Digital Editions website