The PlayFinder™

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Type of Play

MenWomenTotal Cast

Shipping Info

General Information:

Order Processing: All orders placed Monday through Thursday after 12 p.m. E.S.T. will be processed the following day. All orders placed on Friday or during the weekend will be processed the following Monday. Note that the Play Service is closed on Saturdays, Sundays and most holidays. Orders valued over $200 must be sent via a UPS or FedEx shipper service, to ensure secure delivery.

Tracking: Tracking numbers are emailed when orders leave our warehouse for UPS and FedEx shipments only. If you have received a tracking number by email and would like to check the status of your shipment, please visit our Shipment Tracking page. Otherwise, please contact Customer Service at orders@dramatists.com or at 212-683-8960 between the hours of 9 a.m. and 5:00 p.m. E.S.T.

Out-of-Stock: If your order consists of a request for multiple items, one or more of which is out of stock, there will be a notice on the enclosed packing slip of the out-of-stock items. Out-of-stock items will not be placed on backorder. If you would like to place a backorder, please contact Customer Service at 212-683-8960.

Mixed Orders: If your order consists of a mix of acting editions and other items, such as manuscripts, perusal scores or CDs/DVDs, you will receive shipments from both our warehouse and our main office. For mixed orders, all acting editions will be sent via the shipping method indicated in your order. All other items will be sent via USPS First Class/Priority Mail or UPS Ground from our main office. You will not be charged an additional fee for the second shipment.

Orders over 100 lbs. will not return rates in our website shipping application. Please contact Customer Service at orders@dramatists.com for orders over 100 lbs.

Shipping:

Handling fees are subject to change based on the fulfillment requirements needed for your order.


Total Order (US$)

.01 – 30.00
30.01 – 100.00
100.01 – 150.00
150.01 – 500.00
500.01+

Handling Fee

$2.00
$3.00
$4.00
$5.00
$10.00

United States Postal Service (USPS)

USPS First Class: Orders are shipped 1-2 business days after they are processed and should arrive 7-10 days later.

USPS Priority: Orders are shipped 1-2 business days after they are processed and should arrive 3-5 days later.

USPS Express: Orders shipped the day after they are processed and should arrive 2 business days later.

United Parcel Service (UPS)

UPS Ground: Orders are shipped 1-2 business days after they are processed and should arrive 5-7 business days later.

UPS 3-Day Select: Orders are shipped 1 business day after they are processed and should arrive 3 business days later.

UPS 2nd Day Air: Orders are shipped 1 business day after they are processed and should arrive 2 business days later.

UPS Next Day Air: Orders are shipped 1 business day after they are processed and should arrive the next business day.

UPS Standard to Canada: Orders are shipped 1-2 business days after they are processed. Delivery time is dependent upon location and customs processing. All duties and brokerage fees will be the responsibility of the customer.

Federal Express (FedEx)

FedEx 2-Day: Orders are shipped 1 business day after they are processed and should arrive 2 business days later.

FedEx Standard Overnight: Orders are shipped 1 business day after they are processed and should arrive by 4 p.m. the following business day.

FedEx Priority Overnight: Orders are shipped 1 business day after they are processed and should arrive by 10:30 a.m. the following business day.

International Orders

Please allow extra delivery time due to customs clearance. All duties and brokerage fees will be the responsibility of the customer.